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We love to help our customers succeed

Contact us right away when you are experiencing a hardship that could cause you to fall behind on your payments.

A man smiling and wearing a hat sitting in a truck.

We understand that unexpected things happen. At Brightin, we can help address new paydays, surprise car repairs, and more. Talk to a Brightin team member if you are having trouble keeping up with your payments or having mechanical issues with your vehicle.

The sooner you contact us, the more choices we may be able to offer you. Here’s how we helped Maurice:

Maurice’s story

  • A truck driver by trade, Maurice opened a $15,000 car loan in October.
  • Not always a perfect payer, but never late by more than a week, Maurice always communicated payment issues to us ahead of time.
  • Until, 15 months—he went silent on us.
  • Because of the silence and lack of payment, we requested repossession, but he finally called in. Turns out his car was having mechanical issues and his paydays had been switched.

Outcome

  • Maurice got his car looked at by our mechanic. The cost of the repair was $300, and we deferred a loan payment so that he could afford to pay the mechanic first.
  • To address his new payday, we switched his car payment from weekly to bi-weekly.
  • Maurice is now on automatic payments and only has $6,500 remaining on his loan.
  • His car will be paid off in less than a year and a half.

The Takeaway

Avoid going silent on us! Contact a Brightin team member as soon as you can when you are experiencing a hardship. We are committed to help you through any unexpected life situations.